Frequently Asked Questions
Everything you need to know about our authentic handmade pickles.
Are your pickles handmade and preservative-free?
Yes, all our pickles are handcrafted in small batches using traditional Bihari sun-drying methods. We use natural preservatives like mustard oil, salt, and lemon juice with no artificial chemicals.
How long do these pickles stay fresh?
Our pickles typically have a shelf life of 12 to 18 months. To ensure longevity, always use a clean, dry spoon and keep the jar tightly sealed in a cool, dry place.
What is the standard shipping time for an order?
We usually process orders within 24-48 hours. Depending on your location, delivery takes approximately 4-7 business days across India.
Do you offer international shipping?
Currently, we only ship within India. However, we are working on international logistics to bring the taste of Bihar to the global diaspora soon.
What should I do if my pickle jar arrives damaged?
We use high-quality leak-proof packaging, but if your jar arrives broken, please email us a photo of the damaged package within 24 hours for a full replacement or refund.
Are the oils used in the pickles healthy?
We exclusively use cold-pressed kachi ghani mustard oil, which is a staple in Bihari cuisine known for its digestive properties and natural preservative qualities.